Shipping & Return
Shipping Policy
Shipping Costs
For Canadian orders:
Shipping costs are included in the product price. However, import taxes and customs duties are not included and may be charged by your local carrier upon delivery. No additional shipping charges will apply at checkout.
For U.S. orders:
Standard shipping is free on all U.S. orders. Expedited shipping options are available at checkout for an additional charge.
Expedited Shipping:
Expedited shipping fees are non-refundable once an order has shipped, except when the expedited service was not provided due to an error by BRIVER or as otherwise required by applicable law.
Shipping Time
Orders are processed within 1–2 business days.
Shipping typically takes 3–10 business days, depending on the destination.
Delivery times may vary based on your location and the carrier. Delays caused by carriers, weather, customs processing, or other circumstances outside our reasonable control may affect delivery times.
Shipping Regions
We currently ship to both the United States and Canada.
Return Policy
You may return eligible waders or accessories within 14 days of receiving your order.
To qualify for a return, items must be unused, unworn, and in their original condition, with all original tags and packaging included.
How to Return an Item
Contact Us First
Visit our Contact Us page or contact us at support@briversports.com with your order number and details of the item(s) you wish to return.
Our team will confirm your return request and provide return instructions.
Prepare Your Package
Pack the item(s) securely in the original packaging, if possible. If the original packaging is unavailable, use a sturdy box that adequately protects the item during transit.
Please do not use envelopes for returns, as they may not provide adequate protection.
Return Address
BRIVER Returns Facility
3631 Sevilla Dr
Frisco, TX 75034
Return Shipping Costs
For standard returns, customers are responsible for return shipping costs. We currently do not provide prepaid return labels for standard returns.
If a return is due to a confirmed product defect or an incorrect item sent by BRIVER, BRIVER will cover the applicable shipping costs.
A valid tracking number is required for all returns to ensure proper processing and avoid delays.
Inspection & Refunds
Returns will be inspected within 2 business days of receipt at our facility.
Once approved, refunds will be processed to your original payment method within 5–7 business days. The time it takes for the refund to appear may vary depending on your bank or payment provider.
Additional Notes
We recommend using a trackable shipping service and insuring your package for its full replacement value to protect against loss or damage during transit.
BRIVER is not responsible for return packages that are lost or damaged in transit.
If you have any questions or need further assistance, please contact us at support@briversports.com.
Questions?
If you have any questions about shipping or returns, please contact us. We’re happy to help.